Click on the general topic in blue and then find and click on your question in gray to see helpful information.
There are 3 ways to send cards from Doozycards.com.
Open a 10 Day Free Trial Membership:
The Free Trial allows you to send an unlimited amount of Doozy Premier Cards from our entire inventory FREE for a trial period of 10 days. If you continue your membership longer than the 10 day trial period, you will be charged our annual subscription price of $29.99 and your membership will become an all-access Premier Membership.
Open a Premier Membership:
Membership will allow you to send any card on our website as often as you wish for an entire year. Doozycards offers 3 different plans for Premier Membership: 2 years, 1 year and monthly subscriptions. Our most popular, a 1 year Premier Membership, starts with a 10 Day Free Trial first (see instructions above). The Trial will automatically convert to your year of Premier Membership at the end of the 10 Days; you don’t have to do anything once the Trial begins. The 1 year Premier Membership costs $29.99 for the whole year. There are no other charges of any kind for using the site.
There are also Premier Memberships available on a monthly basis for $6.99 a month, and for two years of Membership for $39.99. The monthly plan and the 2 year plan do not come with a free trial and begin immediately upon subscription. All three plans can be seen & selected on our Membership sign-up page: https://www.doozycards.com/site/signup
No membership is needed to send cards from the Free Cards page:
Our Free ecards are just that, Free! You do not need to sign up for anything to send one. Simply click on the card of your choice marked "Free" or found on our Free Ecard pages, and fill in the sending information and your personal message. Then click Send and off it goes!
Open a Free Membership to use our Reminders system for free Birthday, Anniversary & Holiday reminders
To open a free membership sign up for a 10 Day Free Trial, using the orange Sign Up button at the top right of the Home Page. Cancel your free trial right away; there will be no charge made. You will now have a password protected free membership and may use all our reminders, send free ecards from our Free Ecard pages, and use your personal address book, all with no charge. Make sure you log in and then click on "My Profile" in the orange menu bar to find the "Reminders" menu item and page.
You can send any Doozy card from our Doozy Card website free for ten days with our 10 Day Free Trial membership offer. You will need to go through the simple sign up process and input your credit card information to sign up for the 10-Day Free Trial. You can find that here: https://www.doozycards.com/site/signup.
Simply select the 1 year membership plan as that is the one that comes with the 10 day Free Trial offer. Then proceed as instructed on the page. The trial will begin immediately and you may send as many cards as often as you wish for all 10 days.
If you do not cancel your free trial membership within 10 days after signing up, your trial membership will automatically advance to a Doozy Premier Membership for one year. You can cancel your 10 Day Free Trial membership anytime by clicking on the "My Profile" menu item, then on "My Account" and finally on the "Subscription" tab of your account page.
You can watch our online tutorial about how to sign up for a 10 Day Free Trial here:
or simply follow the directions below:
There are two places to start a 10 Day Free Trial Membership.
1: You can click on the “Start a Free Trial” blue button on the top right corner of the Home Page or any category and card pages, just above the menu. This will lead you to a page that starts the 10 Day Free Trial process.
or
2: While playing any of our ecards, click on the big blue button below the animation and its message area that says "All done? Click here to send your personal message.". This will also lead you to the 10 Day Free Trial sign up page. You can also click on the blue triangle that appears over the upper right corner of the animation towards the end of the animation's playing time. This will also lead to the page that starts the Free Trial process.*
Once you see the 10 Day Free Trial sign up page, fill in your email address in the box near the top of that page. Then click "Continue". On the next page you can finish the sign up process following the intstructions there. You will see 3 membership plans offered. To start your Free Trial, select the middle plan for the 1 year membership. You will be able to cancel the membership at any time during the Free Trial with no charge whatsoever. At the bottom of the page, click the button that says, "Submit." This will begin your 10 Day Free Trial membership and you will be able to send cards immediately and as often as you wish.
* If you have typed your message in the personal message box below the animation, your message will be saved while you go through the sign up process. You will see it again on a page after you finish signing up.
Doozy offers two ways to send ecards marked "FREE".
1: You can send any card marked "FREE" without singing up for any account at all! Just go to the Free Card pages or select a card marked "Free" and click on the card. Below the card's animation area you'll see boxes where you simply fill in your sending information, and your personal message. Then click "Send" and you are done! You can send as many free ecards as you wish, as often as you wish.
2: We also offer a Free Reminders account which is password protected to safe guard you and your family and friends' information. With this type of account you will have free use of our birthday and holiday REMINDERS system. You will always remember your important occasions when the Reminders system sends you a email reminding you of each event. You will also be able to send any of the Free ecards and use a personal address book.
To open a Free Reminders membership, go to the Home Page and sign up for a 10 Day Free Trial, using the orange Sign Up button at the top right of the Home Page. Then cancel your free trial right away; there will be no charge made. You will now have a password protected free membership and may use all our reminders, send free ecards from our Free Ecard pages, and use your personal address book, all with no charge. Make sure you log in and then click on "My Profile" in the orange menu bar to find the "Reminders" menu item and page.
If you have any questions you can always reach us at [email protected].
Doozycards respects your privacy and will protect your private information. We guarantee to never sell or otherwise distribute your email address or personal information to any thrid parties or other entities. We don't like it when it is done to us, so we will not do it to you.
Credit card processing:
We use the highest security encryption software available from PayFlo, a subsidiary of PayPal, to process your credit transactions. This same software is used by many major US banks online. Even your password is shielded from our own eyes for your privacy and protection.
Spam & spyware:
We would never be associated with any spyware or spam programs. EVER! We despise this type of invasion of your computer. We think that spyware is a serious violation of personal privacy. We are very protective of all personal information you have on file with Doozy Cards. We will not sell or loan your or your recipient’s personal information to anyone. EVER!.
Frequently, when people visit our site, they also visit other purely “free” card sites. Unfortunately, many of these “free” card sites may attach spyware to the visitor’s computer. This is how many of these "free" card sites cover their cost and realize a profit without charging a fee. Then the site visitor gets bombarded with spyware attacks on their personal computer. In addition, if the site visitor sends a “free” e-card, these “free” sites may also sell the visitor’s and recipient’s email address to a third party spam operation. These types of activities should be illegal. In our opinion, this type of business activity is certainly unethical and extremely offensive behavior. We will never consider it.
We are a subscription based site. We give some cards away free in hope that you will be impressed with our product and eventually subscribe. Our cost and eventually our profits are covered 100% by the subscriptions. At this time, we do not even have ads on our site. We have confidence in this business model. We know you will have trust in us as well.
We offer three Premier membership options, so you can choose the one that works best for you:
— Yearly Membership: One full year of Premier membership to Doozy cards is $29.99 USD. Premier membership includes:
- a Free 10 day trial. Users can try out our service and send as many of our ecards as they wish for Free for 10 days.
- access to over 2,000 made-by-us animated ecards with original music and humor.
- Reminders for birthdays, anniversaries anmd holidays
- An Address Book
- A personal Card History of all cards you have sent which includes status updates on whether the card has been picked up and read.
- Free Customer Support
— Monthly Membership: $6.99 USD per month for as long as your subscription stays active. While this plan does not include a free trial, some will find the shorter term convenient, especially keeping in mind that a paper card now costs from $7 to $12 just for one paper card (plus postage).
— 2-Year Membership: $39.99 USD every two years. Our two year plan offers the greatest savings for people who love to keep in touch via sending cards. This plan also does not include a free trial.
All Premier membership options have the same benefits listed in the bullet points above. You can send as many ecards as you like, as often as you like, with no other fees or charges of any kind.
When you sign up for a 10 Day Free Trial our credit card processing company, PayFlo (a subsidiray of PayPal), submits an authorization to verify your card in order to prevent fraud. It has been normally in the amount of $18, which is different from our subscription price of $29.99. The authorization is similar in appearance to a charge on your statement. It is not a charge and those funds are relased back into your account in approximately 24 hours. No funds are transferred to Doozy Cards until your 10-day Free Trial period has expired and you have become a Doozy Premier member.
If you used a debit card to set up your 10 Day Trial, please be aware that most banks put a freeze on the $29.99 that would be charged at the end of the 10 days. These funds are not transferred to Doozy until the 10-day trial period has expired.
If you have cancelled your trial and the item has not been cleared after 3 business days, please contact us at [email protected] .
1. To cancel a Ten Day Free Trial membership during the 10 day trial period, first log in to your membership.
2. Click on the “My Profile” menu item at the top right of the website in the orange menu bar.
3. In the drop down menu, select "My Account".
4. Then click on the “My Subscription” tab on the page.
5. On the page that appears you will see a gray button to cancel your Free Trial. When clicked, you will see the following message:
"Are you sure you want to cancel your Doozy Subscription? Any pending premier cards will be cancelled"
6. If you still wish to cancel, click the red button saying, "Yes, please cancel". To continue into a Premier Membership for one full year (for one annual charge of $29.99), click the green button saying, "I'm good, I'll keep my Doozy".
7. IF YOU SIGNED UP USING PAYPAL you will be asked to log into your PayPal account. You must do this and then cancel the PayPal subscription to Doozycards in order to avoid being charged. We cannot perform this function for you because PayPal allows only you to cancel your subscription in your PayPal account.
8. An email confirmation of your cancellation will be sent to the email address on your Doozy membership. Your Free Trial is now cancelled and there will be no charge.
Please check back with us from time to time to see the new animations and special offers!
To cancel a free account, just email us at [email protected] and request that your free account be canceled.
WARNING: If you cancel your Doozycards.com FREE Reminders account, your Birthday and Holiday Reminders, your Doozy address book, card history and any cards you may have set up for future delivery will be PERMANENTLY ERASED.
You can watch our online video tutorial on how to reset your forgotten password here:
or you can follow the instructions below:
If you have forgotten your password, we can help you reset it.
If you are not already on a log in page, look to the upper right corner of any page and click on "Log In"
On the Sign Up page, look for the box where you enter your log in information.
Click on the “Forgot my password” link located under the "Sign In" button.
You will then see a window pop up that asks for the email address associated with your membership, the one you use to log in. Enter the email address in the space provided. Then click "Submit". A new link to reset your password will be sent in an email to you at the email address you entered.
After you have clicked on "Submit" you will see a small confirmation window. You may close this and go to your email to find the email we sent with the link to reset your password.
So that you will be sure to receive your password email, be sure that your spam and junk mail filters are set to accept emails from doozycards.com.
The email we sent will have the subject line: "Doozycards password help". Open the email.
In the email, click on the orange button labelled, "Click here to reset your password". You will then be taken back to our log in page and you will see another window pop up in which you may type in a new password and then repeat it for confirmation so that it is sure to be spelled correctly.
Click "Submit" and your password will be saved. You may now log in with your reset, new password.
If you still have trouble logging in, please contact us at [email protected] for more help.
Possibility 1: Wrong email address:
You may be using the wrong email address to sign in. Be sure that you are using the same email address that you used to open your Doozycards membership.
Possibility 2: Passwords are Case Sensitive:
Passwords are “case sensitive” and need to be typed in with the same Capital and lower case letters every time you sign in.
Possibility 3: Your computer's cache may need to be cleaned
It is always a good idea to clean your cache (temporary Internet files on your computer) as sometimes a full cache can prevent you from logging on to the site or entering your recipient’s email addresses.
Here is a page, from the University of Indiana's website, of detailed instructions for clearing the cache of any device (iPhone, Android, PC) and any of the popular browsers (Chrome, Edge, FireFox, Safari, etc.)
Possibility 4: Cookies may need to be enabled
Premier Members
Even though you have a Doozycards Premier Account, you may not be able to sign in and you may be seeing one of two messages. One may tell you to “Enable Cookies”. The other informs you that you need to create a new account or you need to upgrade to a Doozy Premier Account. In either case, to correct this problem, set your web browser to accept all cookies from Doozycards.com. Her are instructions for allowing cookies for the 5 most widely used browsers:
Steps are the same for both PC and MAC.
In the upper right corner of the browser, click on the Chrome menu button on the browser bar (it looks like three dots stacked vertically)
Safari
If after trying everything above you are still having sign in or log in issues, please contact us at [email protected] and we can reset your password. Please provide us with the password you wish to use on your account or, if you prefer password secrecy, we can reset your password with a temporary one. You will then be able to log into the site with the temporary password and change it to one of your own liking.
Sign in using the email and password with which you created your Doozy account.
Click on “My Profile” in the orange menu bar at the top of the home page.
Then click on "My Account" in the menu that drops down.
You will then see a page with all of your personal account information.
Enter your new email address in the email address box and then click on the “Update” button.
If you have forgotten the email address / membership ID with which you signed up, please send us an email at [email protected] .
Please include the first and last name you used on your membership and our technical customer support staff will look it up for you.
To change your password, first sign in to your membership using the email and password you used to create your Doozy account.
Click on “My Profile” in the orange menu bar, to the right side.
In the drop down menu, click "My Account".
You will see a page with all of your personal account information. There are three tabs across the top of the personal information. Click on "My Password".
Fill in the three boxes on the page as instructed. Enter your new password in the password and confirm password boxes.
Then click “Update Password”.
Sign in using the email and password with which you created your Doozy account.
Click on “My Profile” in the orange menu bar at the top of the home page.
Then click on "My Account" in the menu that drops down.
You will then see a page with all of your personal account information.
Enter or change any of your personal information you wish to in the boxes on the page.
When you are done, click on the “Update” button.
To cancel your Doozycards Premier Membership subscription, first sign in to your membership using the email and password you used to create your Doozy account.
Click on “My Profile” in the orange menu bar, to the right side.
In the drop down menu, click "My Account".
You will see a page with all of your personal account information. There are three tabs across the top of the personal information. Click on "My Subscription".
You will see details about your membership and subscription. Below them is an orane button to update your credit card information. Below that is the gray button to cancel your subscription.
Click the gray button and a window will pop up asking you to confirm that you wish to cancel. Click the appropriate button to complete the task.
Once you have cancelled your subscription, your Premier Membership will continue until the end of its one year term. It will not renew.
To cancel your Doozycards Premier Membership subscription, first sign in to your membership using the email and password you used to create your Doozy account.
Click on “My Profile” in the orange menu bar, to the right side.
In the drop down menu, click "Card History".
Next to every card listed, on the Left, there is a small gray check box. Click the check box to the left of any card you wish to delete.
Then click the red button that says, "Delete checked".
If you wish to delete all the cards listed at one time, click on the check box at the very top of the left hand check box column. It should make all the cards' boxes checked. You may then click the red "Delete" button.
When using Doozycards on a mobile phone, please note the importance of maintaining your phone's nutrition levels. Feeding your phone kale or other leafy greens will allow the phone enough mineral resources to play a Doozycards animated ecard at peak performance.
(legal notice: this is a joke, not an actual recommendation)
The traditional method for elephant removal involves live mice. However, this tends to leave the user with a live mouse problem in the aftermath, as well as broken chandeliers.
We recommend simply removing Strawberries from the house or office until such time as the elephants depart in search of fresh strawberries. This may take up to 3 weeks time, but has proven efficacious.
1) To properly view a Doozycards ecard which you have received:
Click on the linked image of an envelope and card in your email from Doozycards.com. If that link gives you any trouble, there should also be the URL or internet address of that card's page which you can copy and then paste into your browser to directly to play the card.
If this does not work, you can take the card's ID code from the email. It is listed so that you can copy it. Then go to the Doozy website (www.doozycards.com) and click on "Card Pickup" at the top right of the Home Page (above the orange menu bar across the top of the page). Clicking on "Card Pickup" will bring you to a page where you can paste the card's ID code into a box and then click "Get My Card" to see it play.
2) Your computer's cache may need to be cleaned
It is always a good idea to clean your cache (temporary Internet files on your computer) as sometimes a full cache can prevent you from logging on to the site or entering your recipient’s email addresses.
Here is a page, from the University of Indiana's website, of detailed instructions for clearing the cache of any device (iPhone, Android, PC) and any of the popular browsers (Chrome, Edge, FireFox, Safari, etc.)
3) You may need to use a different browser
If you have performed one or more of these steps correctly and the card still will not play, you may need to use a different browser, one that will access the correct animation video type to play the animation correctly. Here are links to downlload some of the most popular browsers and a popular altrnative one:
Google Chrome
Mozilla Firefox
https://www.mozilla.org/en-US/firefox/new/
Microsoft Edge
https://microsoft-edge.en.softonic.com/download
Opera
Safari can be downloaded from your Apple app store.
If after clearing your cahce and updating your browser you are still having problems, please e-mail us at Technical Support at [email protected]
Clearing the cache
How to Clear Your Browser Cache:
Why you may need to clear your cache: If your browser doesn't load the newest and most updated version of a website you may begin to have trouble. The site could appear to be partially loaded, or wrongly formatted. You may not be seeing the most updated version of the site if changes or updates have recently been made. It could even prevent you from being able to view links or fill out forms. Once you delete the stored cache data your browser will retrieve the newest and most up-to-date version of the site. Many times, clearing the cache will be the first thing recommended by support if you're having a problem with the site.
Here's how to clear your browser cache (quickly search by pressing Ctrl+F, then typing in the name of your browser):
Mobile browsers:
Android:
NOTE: The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser, but you should be able to clear your cache and data from your application management settings menu.
Chrome for Android
Safari for iOS
Chrome for iOS
Desktop browsers
Chrome
Firefox
Microsoft Edge
Important: Microsoft Edge Legacy support ended on March 9, 2021. If you still have Edge Legacy, UITS recommends installing the new Chromium-based Microsoft Edge by running Windows Update.
Opera
Safari 8 and later
To get to the Free Card page, click on the “Free” link in the menu list at the bottom of any Doozy web page, or click on the link below.
http://www.doozycards.com/ecards/free
If the link does not open the correct web page, you can copy and paste the link to your internet browser.
If you want to send cards that are not marked as “FREE!”, you will need to upgrade to a 10 Day Free Trial membrship or sign up for our Premier membership for a simple $24.99 annual fee. You can access both by clicking on the orange “Free 10-Day Trial” button on the top right corner of the Home page.
To learn how to send a Doozy ecard, watch this easy tutorial on our YouTube channel: https://youtu.be/uUsNK8ZY7kQ
or follow the instructions below:
Free Trial and Premier Members:
1. If you are already a member, sign in to your account (click "Login" at the top right-hand corner of the home page).
2. Click on the card you would like to send. You will see the card play on the next page.
3. Below that there is a test box, and a large blue button that says: “All done? Click here to send your personal message now.”
4. You can enter your message into this text box and then click the blue button to go to the next page. If you don’t enter a message on this page? No worries! There’s a box for your message on the next page too!
5. On the next page, you will see a box where you can enter your message. Below the text box is a preview button that will allow you to see how your card will look and sound to the recipient.
6. Below the Preview button you will see the three buttons that will allow you to choose how to send your ecard. The sky-blue button on the far left is to send via text message. The middle green button is where you go to send your ecard via email. And the dark blue button on the far right will allow you to send your ecard via Facebook.
7. Select the button for your preferred method of delivery:
7a. TEXT:
To text your ecard, ensure you are using a device that has an app capable of sending text messages. To send your ecard via text message, click the “Copy” button. This will copy the card’s URL, which you can then paste into a text message, and send using your preferred texting app. (Please note, hitting the "COPY" button on some browsers will give you a message that the link is unable to be copied automatically. DON'T PANIC! You can manually tap the text inside the box to highlight and copy it.)
7b. EMAIL:
Clicking to send your ecard via email will give you boxes to enter the recipient’s name and email address. You can also select “Now,” or a date up to 30 days in the future to have your card delivered. Lastly, there are two boxes to indicate if you’d like to be notified by email once your card is sent, and once the recipient picks up the ecard. When you have filled out the boxes and made your sending choices, hit “Send ecard.”
7e. FACEBOOK:
Tap or click the "Facebook" button, and a pop-up window will appear. If you aren't already logged into your Facebook account, you will be prompted to do so. (DOOZY TIP: If you have a pop-up blocker, you may need to disable it in order to see the Facebook pop-up!) Once that is confirmed, you can select from the drop-down menu in the top left corner of the Facebook window and choose to Share on your own Timeline, Share on a Friend's Timeline, or send as a Private Message (if you want to send the ecard via FB Messenger, choose the “Private Message” option). When you have everything as you want it in this pop-up window, hit the "Post to Facebook" button here, and it will be posted.
Free Members:
1. Go to the Free Ecard Pages or look for any ecard sub-titled "FREE" in any category.
2. Then click on the picture or title of the card.
3. While the card plays you will see a preparation area below the card where you may personalize the card with your recipient’s name and address and your own message.
5. When you have filled out the required boxes, click the “Send” button near the bottom of that page.
NOTE: No membership is needed to send Doozy Free ecards.
Doozy Tip!
To update or edit your e-mail address on your Doozy membership, the email address your recipients will see on the ecards you send:
Check your spam folder and be sure your email srvice allows mail from Doozycards.com
E-mail confirmations go to the e-mail address on your Doozy Card membership account.
Is the email account you are checking for the “card sent confirmations” the same email address that is listed in your Doozy Card account?
To check the email address on your Doozy account:
1. Click on the “My Profile” menu item on top of the Doozy web page
2. Click on the “My Account” item..
3. Check the email address in the email box.
You will receive an e-mail notification when your card has been sent out by the Doozy server to your recipient. You will receive another e-mail when your card has been read by your recipient. You can choose not to receive these confirmations by manually un-clicking these boxes at the bottom of the send card page:
|
Notify Send |
Notify me by email when the card is sent |
|
Notify Read |
Notify me by email when the card is read |
You can also check your Card History which will show each card you have sent and their status. Here is a tutorial on how to use your Card History:
If you are sure you asked to be sent the email notification that your ecard was sent, but did not receive that notification, you can examine the following items:
Is my workplace network blocking Doozy e-mail notifications?
If you are currently on a corporate, government or other organizational network, the network’s firewall or other screening software might be blocking e-mails from doozycards.com. You will need to contact your IT personnel to have them adjust the screening or blocking process to allow e-mails from Doozycards.com. If you send us the organization’s IT contact names, we will send the IT department a letter from Doozy Cards addressing our legitimacy, privacy statements and non-spamming policies.
Is my spam or Internet Email Service Provider blocking Doozy e-mails?
If you or your Internet Email Service Provider has Spam or other blocking software, it may be blocking e-mails from doozycards.com. If so, you may need to set your Spam or junk mail filters to accept e-mails from doozycards.com.
You can check on the progress of any card you have sent by looking at your Card History.
Here is a tutorial on using your Card History: https://youtu.be/9JiWkTruRF4
or you can follow these directions:
To see your Card History, log into your membership on the Doozycards website.
Then click on “My Profile” in the top orange menu bar.
Select the item, “Card History” in the drop down menu.
You will see a page with every card you have sent and their status.
The status of each card is on the right side of its thumbnail picture. Also, unless you checked “no” (the default setting is “yes”) on the two statements below when you sent your card, you will receive a confirmation email notifying you when the recipient has picked up your Doozy card.
|
Notify Send |
Notify me by email when the card is sent |
|
Notify Read |
Notify me by email when the card is read |
The problem in most cases of non-delivery may be found in the recipient’s Internet Service Provider. If you have received a “Sent” confirmation, and you have not received a “Read” confirmation, this usually means that there is a failure with delivery by the recipient’s ESP, employer organization, or recipient’s e-mail inbox causing a failure preventing your recipient from experiencing your Doozy Cardtoon. The first place to look is in your Card History.
Here are some reasons your Doozy Cardtoon may not have been read:
Was the card sent to the recipient’s correct e-mail address?
If the email address is bounced by the recipient’s Email Service Provider, you should see a bounce notice in your card history next to the card you sent. Emails may be bounced if even a period or one letter is incorrect in the address.
To check the accuracy of the recipient's email address you entered, look for the card in your Card History. To the right of the card's information is the status. Does it indicate the card was "Undeliverable" or "Bad address"?
If so, click "Resend" to edit the card's information, specifically the recipient's email address. When ready, click "Send" as you did before to send the corrected card.
Is the Recipient’s Mailbox Full or Inactive?
If recipient’s e-mail box is inactive, closed, or over its size quota, their Internet Service Provider will not deliver your Doozy Cardtoon to your recipient’s inbox. You might inquire of your recipient if this is the case.
Is the recipient’s spam blocker or Internet Service Provider blocking Doozycards?
If your recipient or their service provider has spam or other blocking software, it may be blocking emails from doozycards.com. Some unfamiliar businesses may seem suspicious to some providers. If so, your recipient may need to change their Spam Blocker or notify their Internet Service Provider to accept e-mails from Doozycards.
Is the recipient’s workplace network blocking Doozy e-mail notifications?
If your recipient is currently on a corporate, government or other organizational network, the network’s firewall or other screening software might be blocking e-mails from Doozycards.com. Your recipient will need to contact their IT personnel to have them adjust the screening or blocking process to allow e-mails from Doozycards.com. If they want to send us the organization’s IT contact names, we will send the IT personal a letter from Doozy Cards that addresses our legitimacy, privacy statements and non-spamming policies.
DOOZY TIP!
If your recipient’s card was not delivered because of spam or other blocking software, you may be able to use your own e-mail provider to send the cardtoon.
When you sent the card from Doozy you were also sent a confirmation e-mail from Doozy (unless you clicked on the option not to receive the confirmation). In this confirmation email is a link to the cardtoon you sent.
Using your email’s forwarding process, forward your confirmation e-mail to your recipient’s e-mail address.
If your recipient can receive e-mails from you they will be able to open the forwarded confirmation e-mail you sent and click on the link to view your Doozy cardtoon.
You could also cut and paste the link from the confirmation email or from the card itself accessed via your Card Hisotry, into a new e-mail and send that instead of forwarding the confirmation e-mail.
For your account’s security, cards already sent cannot be edited. To edit or change a card or the address to which you want it sent, there is a slim window of time during which you may eidt the card or, if you wish to re-prepare the card entirely, to delete the card and prevent your recipient from receiving our ecard notification email before it goes out from the Doozy servers.
We send out the ecard notifications to card recipients in batches every 5 minutes.* During this time, as soon as you realize you need to change or stop the card, you can go to your Card History to try to edit or to stop / delete the card. If the card can be altered or deleted, it's status in your Card History will read: "Pending" and the word "Edit" will appear below that on the right side of the card's entry in the Status column.
To edit the card (quickly!), click on the blue linked word, "Edit". You will go to the Card Preparation page. Alter the details you wish. Then click the red "Send" button once again.
If the notification email has already been sent out, the card's status will read, "Sent" or "Picked Up" or another statement indicating what occured after the card was sent from the Doozy servers. Once the email has gone out, it cannot be cancelled or "pulled back". However, if you Delete the card from your card history, your recipient will be unable to see the card at all even though they will still receive the notification email. You may then go find the card on its category pages as you first did, click on it, and go through the process of preparing the card once more.
Here is a tutorial about how to use your Card History:
*Ones that were previously scheduled for a future date will go out just after midnight on the set date.
There is a slim window of time during which you may delete a card and prevent your recipient from receiving our ecard notification email before it goes out from the Doozy servers. We send out the ecard notifications to card recipients in batches every 5 minutes.* During this time, as soon as you realize you need to stop the card, you can go to your Card History to try to stop or delete the card. If the card can be altered or deleted, it's status in your Card History will read: "Pending".
If the notification email has already been sent out, the card's status will read, "Sent" or "Picked Up" or another statement indicating what occured after the card was sent from the Doozy servers. Once the email has gone out, it cannot be cancelled or "pulled back". However, if you Delete the card from your card history, your recipient will be unable to see the card at all even though they will still receive the notification email.
Here is a tutorial about how to use your Card History:
*Ones that were previously scheduled for a future date will go out just after midnight on the set date.
The first thing to do is to use your Card History to look over the card that was sent. Look at the email it is addressed to.
First, Veriffy the email address you entered as the correct email address for your reci[ient.
Next, double check the spelling and punctuation of the email address.
If these are correct, try resending the card by clicking the "Resend" oprtion.
If the card is once again returned as "undeliverble: or "Address Invalid", try sending the card to a secondary email address for the recipient.
If you have Gmail, Outlook, Hotmail, AOL, Plaxo or Yahoo, you can download your Internet email address book into your Doozy address book with the click of a button.
1. Sign in to your Doozy account.
2. Click on “My Profile” in the orange menu bar.
3. Click the menu item “Address Book”.
4. Click on the gray “Import Address" button located in the top left corner of the address book.
5. Depending on which service you use, click on their logo in the row of small square logos at the top right.
6. Log in to your email service provider with your email address and the password.
6. Your names and email addresses from your Internet Email Account should appear. Click on the check boxes beside the names and addresses to select them,
7. Click on whatever button your service provides that adds or selcts the emil addresses you chose.
8. This will return you to a Doozy window showing the addresses you selected.
9. Click the green "Import" button in the lower right corner of that window.
10. Your names and email addresses from your email service provider should now appear in your Doozy email address book.
To learn how to set up and use your Doozy Adddress Book, watch this easy tutorial video:
or follow the directions below:
Now you are ready to add or delete contacts to/from your address book.
To add a contact:
To edit a contact:
To delete a contact:
The address book will refresh
You may have a pop up blocker preventing the address book from opening. Usually, if you hold the control key down simultaneously while clicking on the address book, you will be able to open your address book. If this does not work, you may need to look up and follow the instructions in your browser or any pop-up blocking software you may be using on how to open a pop-up window.
You can send one card with the same message to as many as 50 people at one time.
Please watch our online video tutorial for instructions on how to send to multiple recipients:
or follow the instructions below:
To enter multiple recipeints by hand:
To enter multiple recipients from your Doozy Address Book:
To send a card to more than 50 people, simply send off the card to the 1st 50 people, then on the card sent confirmation page, click the green "Send this card again" button. It will take you back to the card preparation page where you may enter 50 more recipeints.
TIP: If you are sending to more than 50 recipients, you will want to copy your personal message the first time you write it out so you can paste it into the next batch of recipients' message box.
To change or alter the font of yuor personal message that will appear with your animated ecard, watch this sinple video tutorial: https://youtu.be/nsjUigDolt4
It will give you all the tricks and methods!
To learn how to set up and use your Doozy Adddress Book, watch this easy tutorial video: https://youtu.be/JAV9lIDMd4s
or follow the directions below:
1. Click on the thumbnail of the card you want to send.
2. Click on the “Send this card” button above or below the cardtoon.
3. In the “Recipient(s)” section, click on the blue "Open Address Book" button.
4. Your Address Book will pop up in a separate window.
5. You can now select people from your Address Book to receive the card by clicking on the small square boxes found on the left most side of the list of names and addresses. A check mark will appear in the boxes of the people you have selected. To unselect someone, simply click on the box once again.
6. Click on the “Insert Selected Addresses” bar at the top of the Address Book.
7. The Address Book will disappear and the names and addresses will appear automatically in the “Recipient(s)”section.
The most common sound problems deal with sound settings on your computer and/or browsers that need to be updated.
First, check your sound settings. Usually there is a small “speaker” icon on the right side of your Taskbar at the bottom of your screen.
Double click the speaker icon and try turning up the volume control.
Uncheck the mute square if it is checked. If you see an X over anything the sound may have ben turned off.
you may need to update to the latest version of your web browser, one that will access the correct animation video type to play the animation correctly. Here are links to downlload some of the most popular browsers and a popular altrnative one:
Google Chrome
Mozilla Firefox
https://www.mozilla.org/en-US/firefox/new/
Microsoft Edge
https://microsoft-edge.en.softonic.com/download
Opera
Safari can be downloaded from your Apple app store.
Here is an online video tutorial to show you how to pick up and view the Doozy ecard you have received: https://youtu.be/bxCndRtt4Ms
or you can follow the instructions below:
If you have received a Doozy card via an email:
1. Click on the image of the orange and blue envelope and card. This will bring up a Doozycards.com page in your browser on which you will see the card and its personal message for you.
Doozy Tip: If clicking on the image does not work, or you don’t see the image of the envelope and card, the URL or internet address of that card's page is in the email. You can copy and then paste the URL into your browser to play the card.
2. If the methods above don’t work, you can copy the card's ID code from the email. Go to the Doozy website (www.doozycards.com), find and click on the "Card Pickup" link located at the bottom of the site. You will go to a page where you can paste the card's ID code into a box labeled "Enter Your eCard ID". Then click "Get My Card" to see the card.
3. If you have performed one or more of these steps correctly and the card still will not play, you may need to update to the latest version of your web browser. If after updating your browser you are still having problems, please e-mail us at [email protected].
If you received your ecard in a text message,
You should see either a preview image of your ecard or an underlined link to your ecard in the message you received. Tap the image or the link to open your card.
If you received your ecard as a post on Facebook or in Facebook Messenger:
You should see either a preview image of your ecard or an underlined link to your ecard in the post or message you received. Tap the image or the link to open your card.
You can watch our online tutorial video about posting an ecard to Facebook:
or you can follow the instructions below:
To share a card on your Facebook, click on the Facebook icon below the card's animation, message area and blue sending button. There are also buttons to post the card to Twitter, Pinterst and LinkedIn. This will open Facebook's small window allowing you to post the card to your page, another person's page, or send it in a private message.
You can also post to Facebook from the card's preparation page.
You can always check your ecards’ progress in your membership’s Card History.
Hre is a tutorial on using your Card History: https://youtu.be/9JiWkTruRF4
or you can follow these directions:
To see your Card History, log into your membership on the Doozycards website.
Then click on “My Profile” in the top orange menu bar.
Select the item, “Card History” in the drop down menu.
You will see a page with every card you have sent and their status.
From this page you can also:
1. If you are already a member, sign in to your account (click "Login" at the top right-hand corner of the home page).
2. Click on the card you would like to send. You will see the card play on the next page.
3. Below that there is a text box, and a large blue button that says: “All done? Click here to send your personal message now.”
4. You can enter your message into this text box and then click the blue button to go to the next page. If you don’t enter a message on this page? No worries! There’s a box for your message on the next page too!
5. On the next page you will see a box where you can enter your message. Below that text box is a preview button that will allow you to see how your card will look and sound to the recipient.
6. Below the Preview button you will see the three buttons that will allow you to choose how to send your ecard. The sky blue button on the far left will allow you to send your ecard via text message.
7. To text your ecard, ensure you are using a device that has an app capable of sending text messages. To send your ecard via text message click the “Copy” button. This will copy the card’s URL, which you can then paste into a text message, and send using your preferred texting app. (Please note, hitting the "COPY" button on some browsers will give you a message that the link is unable to be copied automatically. DON'T PANIC! You can manually tap the text inside the box to highlight and copy it.)
Using your recipient’s email address, you can schedule an ecard to be delivered on a date up to 30 days in the future. Here’s how:
Log in if you haven't already. Once you find the card you'd like to send, click on the blue button that says “Send this card”.
On the next page, personalize your ecard with your recipient’s name, email address, and your message. Choose the green button labeled “Email” to schedule your ecard. Clicking to send your ecard via email will give you the boxes to enter the recipient’s name and email address.
Doozy Tip: Be sure you have the recipient’s email address. While we do offer delivery by text message and Facebook, scheduled eCards can only be sent using an email address.
Slightly below that you will see "Send On" and below that, the word "Now". If you click the area that says Now, it brings up a dropdown menu that includes dates for the next 30 days. This will allow you to postdate an ecard to be sent up to 30 days in the future.
You can always check your ecards progress in your membership’s Card History. To see that, log into your membership on the Doozycards website. Then click on “My Profile” in the orange menu bar on the top of the site. Select the item “Card History” in the drop-down menu. You will see a page with every card you have sent and their status. From here you can also resend cards if you wish.
Sound solutions for Mac Users:
The three most common sound problems deal with sound settings on your Mac, Macromedia Flash, and/or browsers that need to be updated. Check your sound settings. 1. Pull down Edit Menu 2. Click “Options” 3. Click “Web Content” tab and make sure the “Play Sounds” box is selected. 4. Check to see if the sound on your computer is working on other Websites. All Macs should have Quicktime Musical Instruments extension installed. Check in your System folder to see if Quicktime is already installed If not, get more information and install Quicktime for free by clicking here. Macromedia Flash Player is necessary to play most Internet cartoons. Unfortunately, sound on the older versions of Internet Explorer for Mac does not work well with Macromedia Flash files. Please be sure you are using the newest version of Internet Explorer for Mac (6 or higher) or of Netscape and the latest version of Macromedia Flash Player. Download Internet Explorer v7.0 at here (install links) Or Download Netscape Navigator v7.2 at here(install links) To easily and quickly install Free Macromedia Flash Player click here. If you can’t view Doozy Cardtoons after downloading Flash Player you may need to verify that the latest version of Flash plug-in is properly installed by clicking here. Your Flash Player is properly installed if you see a movie graphic and below the graphic is says “Macromedia Flash Player. Experience. Powerful. Result.”
Our Free Doozy Reminder system reminds you of important dates with email alerts sent to your Internet email address. When you sign up for reminders, you can send your friends and family emails requesting their birthdates or you can enter important dates manually. Our system will record the dates and send you email alerts before the date.
Is my spam or Internet Service Provider blocking Doozy e-mails like reminders?
If you or your Internet service provider has Spam or other blocking software, it may be blocking e-mails from doozycards.com. If so, you may need to set your Spam Blocker to accept e-mails from doozycards.com or notify your Internet service provider to accept e-mails from doozycards.com
Also, check to see if reminder is set for the correct reminder date.
Contact us immediately if you are having other reminder errors at [email protected] .
Doozy Cards also supplies Reminders for Holidays. It is a quick and easy way to make sure you don’t miss a single important holiday.
1. To create holiday reminders, just sign in and click on “Reminders” at the top of any page.
2. Then select from the ovals on the left, “Add Holidays”. This will take you to the Holiday selection list.
3. On the list we have most of the Major Holidays observed in English Speaking countries (and others), followed by secondary holidays. Finally, we have specific religious holidays, listed under different the names of different religions. Just click on the appropriate religion, and select the holiday you are looking for.
4. Once you have selected all the Holiday Reminders you desire click on the red “Save Reminders” button. This will save all of your holiday reminders in your main Reminders list.
One great thing about our holiday reminders is that we keep track of the dates for you. While some holidays have consistent dates, others change dates depending upon the year or phases of the moon or other natural phenomena. Our system is kept up to date with all dates, sending reminders in a timely way to let you know when various holidays are observances are coming.
Here's how to edit or delete your reminders:
1. To Edit your Reminders, sign in, and then click on "My Profile" in the orange menu bar at the top of any page.
2. Click on the “Reminders” menu option in the drop-down menu.
3. You will then be taken to the Reminders page where you will see a complete listing of all the reminders you’ve created so far. Find the reminders you wish to edit.
4. Find the reminder you would like to edit, and click on the name associated with that reminder. This will open up a pop-up box with details for that reminder, where you can edit any of the information it contains.
5. If you no longer want a certain reminder, click on the blue “X” on the right-hand side of the list. This will delete the Reminder from your list completely.
Doozy Tip: Reminders are a free feature of the site, so even after your membership ends, you can still use them to keep track of holidays and important dates!